How to secure your account against hacking?
  • You can set additional security settings such as < Master PIN > and < Two-factor Authentication > and change your password from time to time.
How to change account password?
  • Under < Security >, you can interact with your personal password, and change it.
How to customize Notifications to mail?
  • In the < Notifications > section you can customize the type of notifications you want to see or hide the ones you don't need.
Do you have a bot that will send me notifications ?
  • In the Social Media section you can customize your Telegram, connect our special bot to your Telegram account to receive all information and future notifications on your account, investments and other notifications. This will make your work as easy as possible and keep you in the center of events.
How do I recover my account if I lost my 2FA, password?
  • You need to contact the support service, contact via email or write to the online chat technical support and get detailed step-by-step instructions with further actions. Always keep the recovery code when adding a new 2FA.
Can I enable the floating interest rate feature after activating the Prosper broker?
  • After activation of Prosper broker this floating interest function can be enabled
Can I disable the floating interest rate feature after activating the Prosper broker?
  • It is important to note that once activated, this floating interest feature cannot be turned off.